Thank you for shopping with Peptixa. Due to the specialized nature of our products (research peptides), we maintain a strict no-return policy. Please review the following terms carefully before making a purchase.
Because our products are intended strictly for research purposes, Peptixa does not accept returns under any circumstances once an order has been shipped.
Refunds will only be considered under the following conditions:
If your order is confirmed as lost or missing by the shipping carrier, we will offer either:
Orders may be canceled only if the request is made before the item has been shipped.
If you receive a damaged or incorrect product, please contact us within 7 days of delivery.
To process your request quickly, please include:
Once verified, we will arrange:
Peptixa reserves the right to refuse refunds or replacements in cases where fraudulent claims are suspected.
All claims are subject to review, and we may request additional information or documentation before making a decision.
If you have any questions or concerns regarding your order, please contact our dedicated support team:
Our products are intended strictly for laboratory research use only. They are not for human or animal consumption. By placing an order, you confirm that you are a qualified researcher or that the purchase is solely for research purposes.